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Common Ground News

Are Homebase still doing home deliveries?

Author

James Craig

Updated on February 15, 2026

Are Homebase still doing home deliveries?

The Homebase website is open for home deliveries but their Reserve and Collect has been suspended. They are working on a counter service system, where you make a note of the product number from online, and take it to the store.

Simply so, are Homebase still delivering?

Delivery from FREE

Our standard delivery service is available on most of our products. Delivery times will be displayed against individual products and your items will arrive within the number of days stated.

Also Know, can I order from Homebase online? Yes, you can order items at the Homebase website and that's probably preferable to driving to the store. There are over 35,000 products available and you can get standard delivery free, next or named day delivery from £6 or delivery to a store near you for £2.

Also to know is, are Homebase deliveries delayed?

Homebase followed

We're sorry if you're waiting for your order to arrive. There's been a small delay, and we'll get your products to you as soon as we can.

Is Homebase staying open in lockdown?

Homebase is still open during the lockdown, which means customers can go and browse for essential items in store.

Which Homebase stores have reopened?

Now, however, Homebase is trialling the reopening of 20 stores with 'strict controls in place to ensure shopping is safe for everyone'.

Reopened stores

  • Hamilton.
  • Edinburgh.
  • Altrincham.
  • Telford.
  • Sheffield Chesterfield Road.
  • Leeds.
  • Worcester.
  • Rugby.

Is B and Q open during lockdown?

B&Q and other DIY stores remain open during the third coronavirus lockdown in England, as it is classed as an essential retailer. The store, like other businesses that sell home repair items, is open for business. You can buy in person or arrange a click-and-collect or home delivery.

Is Wickes open during lockdown?

Following recent communication across England, Scotland and Wales on current restrictions we wanted to reassure you that in line with Government advice, as an essential retailer, we will remain open; helping keep your homes warm, dry and safe.

Who owns Homebase?

Hilco Capital
Homebase Card Handling Services Limited

How much is delivery from Wickes?

FREE on all orders over £75. Order by 3pm to receive your items in the advertised lead time. We deliver Monday - Friday, between 7am and 7pm. If your parcel measures no more than 35 x 25 x 25 cm and weighs no more than 3kg you will qualify for our £2.95 delivery service.

Does Homebase deliver DHL?

DHL's worldwide delivery service available at 1,300 locations nationwide. DHL Service Point (Homebase) is located in the Northampton area of Northamptonshire.

How much is homebase delivery?

The cost of delivery will vary depending on what you are ordering. In general we offer standard delivery from free, named or next day delivery from £6, or delivery to one of our stores from £2. However, prices will vary depending on the size and weight of your order.

What can I buy from Homebase?

  • Beds.
  • Curtains.
  • Garden Furniture.
  • Gazebos.
  • Kitchens.
  • Radiator Covers.
  • Toilets.
  • Wallpaper.

What is homebase extra choice?

Homebase also offer a 'Homebase extra choice' you can choose from 5000 extra products which can be ordered in. These include customised nameplates, wall coverings and textiles, garden sheds and green houses.

Are Homebase taking cash?

Both retailers are only accepting card or contactless payments. Shoppers won't be able to use cash in stores.

Are Homebase kitchens flat pack?

Homebase have launched a new range of kitchens which are available to order in store from this week. The flat pack Kit + Kaboodle collection offers customers 22 different kitchens in eight different styles with a wide range of appliances, worktops and finishing touches included starting from as little as £1265.49.

How do I get in touch with Homebase?

Homebase (UK) complaints contacts
  1. Visit Customer Services.
  2. Call Customer Services on 0845 603 6677.
  3. Email Customer Services on enquiries@homebase.co.uk.
  4. Email MD Customer Escalation (Managing Director) on mdcustomer.escalation@homebase.co.uk.
  5. Tweet Homebase (UK)

Can you order paint from Homebase?

Our Collection of Paint | All Colours | Homebase. We're sorry there are limited delivery slots at the moment while our team are busy catching up with the high demand. All of our stores are open, and you can find your nearest store here.

Are Homebase customer services open?

All our stores across the UK are open, with strict controls in place to ensure shopping is safe. For our latest opening times, please see our store locator. Can I Click & Collect? Click and collect is available across a selected range of products, offering a collection service from store within 1 hour.

Can I buy paint from Homebase?

Paint & Decorating

Create a home you love with our paints, wallpaper designs and decorating tools. Our paint and decorating range offers you high quality at great value so you can transform your rooms for less.

Can you track a homebase order?

Homebase is using a new IT system to communicate with online customers during deliveries. Customers can now track orders and leave instructions for delivery drivers after the retailer's new CMS solution went online.

Does Homebase do NHS discount?

Working codes for everyone else! nhsDiscounts.org.uk brings you the best healthcare and keyworker discounts for free.

What we do:

?? Best discount:£4.44
??‍⚕? NHS code:25% off
?? New deals:37
?? Tested today:Yes

Can I cancel a homebase order?

How do I cancel my order? Please contact customer services to cancel your order. Can I return a product, exchange it or get a refund? Information is available in our returns policy.

Is Homebase closing down 2019?

On Tuesday, Homebase said it would be closing the 42 branches in late 2018 and early 2019, and said “every effort will be made to redeploy team members within the business where possible”, although it expects to make 1,500 staff redundant.

How many Homebase stores are closing?

42 stores

Are DIY shops open UK?

All non-essential retail must close in the third national lockdown for England. This means clothing shops, homewares, stationery and card shops, for example. However, DIY shops can remain open under the Government guidelines.

Will B&M close in lockdown?

As an essential retailer and on Government advice we remained open in the first lockdown. B&M was proud to serve our communities and we will be doing so again. Our colleagues are working tirelessly to make sure you can get all of the items you need.

Will B&Q close in second lockdown?

Will B&Q be open during lockdown? B&Q has confirmed they will be remaining open during lockdown. B&Q has confirmed this on their website, saying: 'We want to reassure you that as an essential retailer, our stores remain open and customer and colleague safety is our priority.

Can I go to DIY shops in lockdown?

The UK's latest national lockdown looks set to last until the end of March (at the time of writing) although essential retailers, including supermarkets, banks and DIY stores, have been allowed to stay open.

Will DIY stores close in second lockdown?

You will be pleased to know that DIY stores will remain open during England's second lockdown as they are considered by the government as 'essential retail'. The hardware giant has asked customers to adhere to government guidelines, such as social distancing while shopping in store.

Is dunelm open during lockdown?

Dunelm confirmed all its stores are currently closed in England, Wales, Scotland and Northern Ireland.

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Are Homebase still doing home deliveries?