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Can I buy a BT YouView box?

Author

Penelope Carter

Updated on February 17, 2026

Can I buy a BT YouView box?

Every BT TV package comes with a YouView set-top box. You can also buy or rent the latest films and box sets from the BT TV Store.

Beside this, can I buy a YouView box?

You can get a YouView box in one of two ways – either as part of a bundle from BT or TalkTalk (combining broadband, YouView, and optional extra TV channels), or by buying the box directly from a retailer.

One may also ask, can you use BT YouView box without subscription? It will work as a normal YouView box, without the BT content. You can record FreeView as normal. I have a retail YouView box, without any BT Vision account, and it works just fine. Apps and catchup are also fine.

One may also ask, will BT replace my YouView box?

If you have an active BT TV subscription, BT support will replace faulty boxes, if you don't then BT won't offer any support, you'll have to purchase your own.

Who makes the BT YouView box?

YouView

TypeLimited company
Key peopleSimon Duffy, Chairman Susie Buckridge, CEO
ProductsTelevision software, set-top boxes
ServicesIPTV, electronic programme guide, video on demand, digital video recording
OwnerBT Group TalkTalk Group Arqiva BBC ITV Channel 4 Channel 5

What's the difference between YouView and Freeview?

Freeview offers 70 channels, as well as 15 HD channels if you've got an HD TV and a set top box with Freeview HD. YouView has the same number of channels, with the option to get a lot more when you get with a pay TV service from BT or TalkTalk.

Do you pay for YouView?

There is no monthly subscription charge. However, there are half the amount of TV channels available with YouView and even less choice in terms of pay-per-view content.

What happens to my YouView box when I leave BT?

B: the customer can continue to use the YouView box as a perfectly good digital video recorder. The only thing that will cease to work are the BT subscription channels (and any recordings from those channels) and the BT TV app. All other functions remain intact.

What channels do you get on a YouView box?

A basic YouView box gets you over 70 digital TV channels, including: BBC, ITV, Channel 4, Channel 5, and lots of entertainment, news, and radio channels. You can add on tons more with BT TV or TalkTalk TV too - such as Sky 1, Nat Geo, Comedy Central, and Disney Channel.

Does BT YouView box have Amazon Prime?

Finding Prime Video on your BT TV box

Press the YouView button your remote, scroll across the 'Players and Apps', press the Amazon Prime Video logo and just sign in to start enjoying popular movies, TV series, award winning Amazon Originals and live sports.

Is YouView free?

YouView is an on demand TV service with over 70 live digital channels. It is also available to buy subscription free from all major retailers and many independent electrical stores as well as integrated in a range of Sony Android TVs.

How do I get YouView on my TV?

YouView is free to use if you have one of Sony's Android TVs.

Make sure you enable YouView:

  1. Press the HOME button, scroll down to the settings section and select [Settings] > [Channel Setup] > [YouView Setup].
  2. Select Enable YouView and choose Yes.
  3. Follow the on screen set-up instructions.

What has happened to YouView?

YouView Refocus Away from Direct to Consumer IPTV Products UPDATE. The first casualty of this shift in approach will be YouView's own stand-alone mobile app for Android and iOS (Apple) devices, which will see final support ending on the 31st March 2020.

Why is my BT YouView box so slow?

Well it could be but it's normal if it is quite slow to come on at first. The reason it does this is because the box goes into a very deep sleep to avoid energy wastage when it get's going again it's not immediately ready and has to warm up first. Think of it like stretching before a long run.

How do I reset my BT YouView box without losing recordings?

Reset your BT TV box through the buttons on the box
  1. Switch the box off and then back on again.
  2. Press and hold the down arrow button (1) on top of your box for five seconds until you see 'Enter Maintenance Mode Y/N' at the bottom of the screen.
  3. After a few seconds you'll see the 'Maintenance Mode' menu.

How do I get a replacement bt YouView box?

To get a replacement Youview Box, call Customer Support on 0800 111 4567 and explain the issue. Check if you are eligible for a free replacement as per terms of the contract.

Is my YouView box wireless?

YouView boxes aren't Wi-Fi enabled. They need a wired Ethernet connection to connect the internet, so that we can give you the best quality experience. We recommend using powerline adapters if your router is too far from your box. Alternatively, you can use a Wi-Fi bridge to connect to your box.

Why is my BT YouView box beeping?

The beeps suggest the problem is with the hard disk drive so if you are not able to enter any of the maintenance mode options then reporting tto BT support (for a probable engineer visit and box replacement) is likely to be the outcome.

What do you lose if you cancel BT TV?

If you cancel BT TV then you will lose access to BT Sport & ESPN. If on a BT Vision+ box you will also lose access to the BBC,ITV,Ch4 HD channels. On a BT Youview+ box these would still be available. You need to phone BT to give 30 day's notice to cancel BT TV.

Where is BT YouView main menu remote?

To open the YouView main menu, press on your remote. Use the arrow keys and to find your way around. Press Back to go back a step. You can also search from the main menu for programmes available on YouView.

Can you use two BT YouView boxes?

Multiple Youview boxes or Freeview devices can be used in the same household provided you have a suitable strength aerial signal and distribution or if using Youview (catchup/on demand) IP players or Apps suitable broadband speed and distribution.

Do I have to send back my BT TV box?

You'll be charged for keeping any equipment you received from BT on or after 13 December 2019. You have 60 days to return it – from the date you stop using it - before we charge.

Do you need a BT YouView box for Smart TV?

Re: I have a smart TV and don't use the BT-TV box; do I need BT TV classic? Unless you want BT Classic TV you really don't need it, or your youview box.

Can I control my YouView box with my phone?

You can link up to five different mobile devices to your YouView box. This means different people in your household can all set up recordings remotely from their phones or tablets. Go to the Settings menu on your YouView box, select Disconnect and then choose the device you want to remove.

Can you record on BT TV box?

With the recordable TV box you can: Record, pause and rewind live TV for up to two hours. Record remotely with the BT TV app. Watch Freeview channels, including HD.

Does a BT YouView box need Internet?

You can use YouView without an internet connection but you'll be missing out on what makes YouView, YouView. Connecting to the internet gives you access to the backwards EPG, IP channels and On Demand content. Not having an internet connection will also inhibit your boxes ability to receive important software updates.

Does BT YouView box have Netflix?

Where is the Netflix app on my BT TV box? You'll find the Netflix app in the 'Players & Apps' section of the YouView menu. Just press the blue Home button to get started.

What is the USB port on YouView box for?

The USB port on the YouView box is only to accept software updates, which more usually arrive over the Internet anyway, but there have been USB-only updates in the past, and I guess it might be useful in extremis, if a box starts declining to connect to the Internet.

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