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Common Ground News

Can I return used gear to REI?

Author

Christopher Snyder

Updated on February 22, 2026

Can I return used gear to REI?

REI Co-op Used Gear returns

Items purchased from the REI Co-op Used Gear site must be returned within 30 days of the purchase date. To do so, you'll need your order number and the last name associated with your order.

Also asked, what does REI do with returned items?

If you're not satisfied with your REI purchase, you can return it for a replacement or refund within one year of purchase, except for outdoor electronics, which must be returned within 90 days of purchase.†And unless the item you bring back is trashed, it can be resold on the company's used gear site for about a third

Subsequently, question is, how good is REI return policy? 100% satisfaction guaranteed.

We stand behind everything we sell. If you're not satisfied with your REI purchase, you can return it for a replacement or refund within one year of purchase, except for outdoor electronics, which must be returned within 90 days of purchase.

Also know, how do I sell gear back to REI?

Co-op members, send us your gently used gear, and we'll send you a gift card.

  1. Look through your closet, then find your items online.
  2. We send you a shipping label, you send us your gear.
  3. You get an REI gift card, and your gear gets back on the trail.

Will REI take anything back?

If you are not satisfied with your REI purchase, you can return it for a replacement or refund. Items must be returned within a year of purchase, except items purchased from REI-OUTLET which must be returned within 30 days of purchase.

Can you return something if you don't like it?

If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note. Be warned that, if that item is now in the sale, your credit note will reflect that price.

Does REI return without tags?

You can still return an item with no tags. If you don't have your proof of purchase, we can look it up for you as long as you purchased it under your membership.

Does REI have lifetime warranty?

As of June 4, REI will no longer uphold the lifetime warranty previously offered to its eligible members — to get a refund or exchange, items must now be presented within one year of their initial purchase. “I mean, the reason you go to REI is because you can return it forever,†Leslie said.

Does REI make a profit?

REI sent a letter to its members Thursday announcing that the outdoor retailer did not post a profit in 2020 and thus its member dividend will be structured differently this year. In 2019, the company reported $3.1 billion in revenue and $21 million in net income.

Can you sell things to REI?

REI Trade-In Gear

Currently, REI will offer up to 50% of an item's resale value in the form of gift card credit. Maximum value goes to items in “excellent condition†(practically new; likely never worn outside), but REI will accept eligible products down to “well worn†condition (visible wear).

Can I use REI dividends on used gear?

Unfortunately, at this time we cannot accept REI coupons or dividends on our Used Gear site. Let us know if you have additional questions and we'll be happy to help.

Are REI Outlet items used?

To start with the outlet is online and the garage sale is at a retail location. You need to be an REI member to shop at the garage sale and no membership is required to shop the outlet. The outlet doesn't have damaged or used items for sale, only new items that are marked down or are on sale.

What is REI garage sale?

The REI garage sale is a clearance sale that each store holds in its parking lot to sell returned items at hugely discounted prices. REI offers a one-year hassle-free return policy, so most items that are being sold are returned still new and unused for whatever the reason.

How do I get my product into REI?

While we work on next steps for the Innovator Series, you can email with information about the product you are interested in having REI carry. Please include your name and contact information, the product name and company website, and reasons why you love the product.

Is Geartrade safe?

Geartrade is a legit and safe platform where you can give your gears a continued life they deserve while making some money. Whether your garage or warehouse is loaded with ski boards, helmets, gloves, boots, or bindings, Geartrade is a user-friendly platform to sell on.

Where can I buy used backpacking gear?

  • REI Used Gear. Gear: Camping equipment, tents, clothing, boots, electronics, backpacks, sleeping gear, accessories.
  • eBay.
  • Outdoors Geek.
  • Gear Trade.
  • Backpacking Light Gear Swap.
  • MEC Gear Swap.
  • Amazon Warehouse.
  • Patagonia Worn Wear.

How do I contact REI?

1 (800) 426-4840

What do REI sell?

Recreational Equipment, Inc., commonly known as REI, is an American retail and outdoor recreation services corporation. It is organized as a consumers' co-operative. REI sells sporting goods, camping gear, travel equipment, and clothing.

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