N
Common Ground News

How can I contact coursera?

Author

Sarah Oconnor

Updated on February 27, 2026

How can I contact coursera?

If you have questions about our Privacy Notice or an enquiry about how we protect your personal information, you can contact us at privacy@coursera.org.

Also question is, how do I contact coursera support?

If you're a learner on the Coursera platform and have questions or need technical assistance, please visit our Learner Help Center for platform tutorials, FAQs or to chat with a member of our Customer Support team.

Additionally, how do I complain to coursera? If you notice a serious problem in a course, please contact Coursera support. When you contact us to report a problem, please include: Information about the problem. Links to the problem.

To flag a problem in course materials:

  1. Open the course material you want to report a problem with.
  2. Click the "confused face" icon.

Simply so, how do I open live chat on Coursera?

Make sure you'll sign into your account. The "live chat" window (or a form for sending an email message) is available.

Can I complete Coursera course in 7 days?

When you start your first subscription on Coursera, it will begin with a 7 day free trial, which lets you try a Specialization for free. You'll only be eligible for one free trial per subscription.

How do I get a refund from Coursera?

To request a refund for a course on Coursera:
  1. Using Coursera on a computer, open your My Purchases page.
  2. Find the course you want a refund for.
  3. Under the "Refund Deadline" column, click Get Refund. If you don't see this option, the refund deadline has passed.

Are certificates from coursera worth it?

And to add insult to injury, most employers wouldn't accept a MOOC certificate as a valid credential anyway. So, in terms of “advancing careers”, the certificate itself is pretty useless. But despite the fact that these verified certificates don't really stand up to their intended purpose, they DO have some advantages.

Why Coursera is not opening?

If you're having problems connecting to Coursera, first: Check your Internet connection. Try clearing your cache and cookies. Try waiting a few minutes before re-connecting to Coursera.

How do I recover my Coursera account?

Reset your Coursera password
  1. Open the Reset Password page.
  2. Enter the email address you use with your Coursera account.
  3. We'll send you an email to change your Coursera password. If you don't get an email after a few minutes, check your spam folder.

How do I change my Coursera email?

To change your email address:
  1. Log into your Coursera account.
  2. Click the dropdown arrow in the top right corner.
  3. Click Settings.
  4. Under Basic Information, update your email address.
  5. Click Save.

Why is my Coursera course locked?

My assignment is locked

If your assignment is locked: You may need to reset your deadlines. If your deadlines have passed, you can reset your deadlines by visiting the Grades page or the Overview page of your course and clicking on the blue Reset my deadlines button on the banner at the top of the page.

How do I get my Coursera certificate?

In order to get a Course Certificate, you must:
  1. Complete Name Verification.
  2. Pass all required assignments in the course, or meet the course passing threshold for a cumulative graded course.
  3. Pay the Course Certificate fee, or apply and be approved for Coursera Financial Aid.

How do I reset my Coursera deadline?

  1. Go to My Courses.
  2. Click on In Progress button to see your In Progress Courses.
  3. You will find Reset Deadlines Options in My Courses Page.
  4. If You not find in My Courses Page then open that course, you will see Reset my deadlines(As seen in above screenshot).
  5. Click on it.

How do I verify my Coursera account?

To set up ID Verification:
  1. Log in to your Coursera account.
  2. Click the drop-down menu next to your name in the top right and choose Settings.
  3. Scroll to the “ID Verification” section.
  4. If you need to complete your ID Verification, you'll see a Verify My ID button.
  5. Click Verify My ID and follow the steps on screen.

How much does coursera plus cost?

Today, Coursera is formally introducing Coursera Plus and expanding it worldwide. The subscription now costs $399 per year and gives access to a vast majority of the provider's catalog, including courses, Specializations, and Professional Certificates.

Is coursera accredited?

Coursera courses are accredited and recognized by top global institutes. Coursera offers many worthy courses in partnership with the world's leading universities and top multinationals. You can get a verified certificate from Coursera with a logo of the university/institution after completing a course.

How do I remove an alternate email from Coursera?

Go to coursera.org. In the top right corner, click the drop down arrow next to your picture.

To subscribe or unsubscribe from emails:

  1. Open your Coursera Settings page.
  2. On the left side of the screen, click Email Preferences.
  3. Use the checkboxes to choose what kinds of emails you'd like to get from Coursera.
  4. Click Save.

What is refund aid in coursera?

Coursera offers financial aid for learners who could benefit from our paid products, but cannot afford to pay the associated fee. Learners accepted into the program are granted a fee waiver that allows them to access all of the course content and complete all work required to earn a Certificate.

Is coursera free?

Are Coursera courses still free? Generally speaking, Coursera courses are free to audit but if you want to access graded assignments or earn a Course Certificate, you will need to pay. This change was first announced in October 2015, and went live in January 2016.

How do I log into my Coursera account?

Use Single Sign On to log in with your Coursera for Business
  1. Click LOGIN VIA YOUR COMPANY.
  2. Type in your company email and company password, click LOGIN.
  3. Add an alternative email to keep all your Course Certificates in one account.
  4. Type a password in the “Create a Coursera account password” field and click SIGN UP.

How do Coursera courses work?

Coursera courses consist of pre-recorded video lectures that you can watch on a weekly schedule or when it's convenient for you. They also have student discussion forums, homework/assignments, and online quizzes or exams.

What happens if I fail a Coursera course?

Originally Answered: What would happen if I don't finish all the items in a Coursera course before a week has gone? The course will be roll over to the next available time with your grade and assignment intact. After all the assignment and quizzes are completed then a certificate is issued.

Is peer review mandatory in coursera?

After you've submitted your assignment and reviewed the required number of peers, you must receive at least 1 review on your peer-reviewed assignment before the course ends in order to get your grade. You can learn more about this here.

How do I submit an assignment on Coursera?

Submit an assignment for peer review
  1. Open the course you want to submit an assignment for.
  2. Click the Grades tab.
  3. Choose the assignment you want to submit work for.
  4. Read the instructions, then click My submission to submit your assignment.
  5. To save a draft of your assignment, click Save draft.

How do you get a coursera peer review?

Enter your course key words followed by "Coursera" into the search bar and select the relevant group. Once a member, you can post your review request. Post a request for course peers to review your assignment using hashtags (#) relevant to your course. Remember to also include the #Coursera hashtag.

How can I get coursera Plus for free?

How To Take Coursera Courses For Free In 2020
  1. Go To Coursera.org & Create An Account.
  2. Search For Your Desired Course.
  3. Click “Enroll For Free
  4. Click “Audit The Single Course”
  5. Welcome To Your Free Coursera Course!
  6. How To Get Specialization/Professional Certificates Courses For Free.

How can I get my Coursera certificate fast?

Yes, if you have subscribed and successfully passed the course, you will receive a verified certificate as soon as you complete the course. Please note, though, that if there are any peer-graded assignments, you will have to wait for your assignment to be graded in order to complete the course.

How do I get my Coursera financial aid?

Most courses offer Financial Aid or Scholarships, but these may not be available for certain courses. To receive Coursera Financial Aid or a Scholarship, you'll need to: Fill out an application that includes information about your educational background, career goals, and financial circumstances.

Can I cancel coursera anytime?

You can cancel your subscription any time. There are no partial refunds for subscriptions, so you'll need to cancel before your next payment date.

Can I complete Coursera course in one day?

Yes, even if you complete the course on day 1 (which seems suspicious and it's almost impossible), you are getting a Verified Certificate. Note that, this applies for courses that do not have peer-graded assignments. But remember that your goal is to learn from this course and not to just earn the Certificate.

What are the best online courses?

Now all you have to do is sign up for one!
  1. ALISON. ALISON has a large range of free, comprehensive classes on technology, languages, science, financial literacy, personal and soft skills, entrepreneurship, and then some.
  2. Udemy.
  3. Coursera.
  4. edX.
  5. Udacity.
  6. LinkedIn Learning.
  7. General Assembly.
  8. Skillshare.