N
Common Ground News

How can I retrieve my Meralco account?

Author

Mia Phillips

Updated on February 28, 2026

How can I retrieve my Meralco account?

You may reset your password as follows:
  1. In the log-in page, click on “Forgot Password?”.
  2. Enter the email address which you used to create your Meralco Online account.
  3. Click the “Send Confirmation Email” button.
  4. Click the link in the email.
  5. Enter your new password and confirm new password.

Keeping this in consideration, how can I reactivate my Meralco account?

Reactivate Service

  1. If your service has been terminated or disconnected for one year or less, just visit any Meralco business center and present one valid government ID.
  2. If your service has been terminated or disconnected for more than one year, you will need to reapply for electric service. Refer to Start A Service.

Also, how can I check my old Meralco bill online? All payments, using Meralco Online or other channels, are viewable in the payment history page of your Meralco Online account. To visit the payment history page, please login to your Meralco Online account, click on Bills & Payments, then Payment History.

Furthermore, how can I know my Meralco service ID number?

Your Meralco Customer Account Number is the 10-digit number found in the gray bar near the top portion of your bill.

How can I change my Meralco account number?

Click “Accounts” on the menu bar and select “Manage Accounts” or click the “View Account Details” tile in the overview page. Select the Service ID Number (SIN) with the nickname you want you want to edit. Click the “Submit” button.

How much is Meralco reconnection fee?

If you wish to have your service reconnected, kindly settle your unpaid account specified below (including the reconnection fee of P44.

Can I pay Meralco disconnection notice online?

Meralco Online/ Meralco Mobile App accepts payments for overdue bills, payments for disconnected services, and even advance payments, among others. More importantly your payment will be posted in our system faster than paying through other channels.

Can I pay Meralco partially?

Can I do partial payment? Yes. Partial payments are allowed for settlement of single bills, however, non-payment of full amount on or before bill's due date shall subject the service to disconnection.

What is Meralco reference number?

Your Meralco reference number changes every month. Remember to enter the 26-digit reference number at the bottom of your latest bill when paying online or through the mobile app.

How can I add Meralco account online?

B.Via the Meralco Mobile App
  1. Tap the menu icon on the upper-left hand corner of the overview page.
  2. Tap “Switch Service”.
  3. Tap “Add” on the upper-right hand corner of the Add/Switch Service page.
  4. Provide all the required information, which are marked with an asterisk (*).
  5. Tap “Add” on the upper-right hand corner.

Can I pay overdue Meralco bill in GCash?

Yes! You can pay for overdue bills using GCash! The only exception is when a disconnection notice arrives from Meralco--you can no longer use GCash to pay for the bill due to the MRN no longer being applicable.

Is Meralco allowed to disconnect?

The Manila Electric Company (Meralco) announced that it will resume its disconnection activities as Metro Manila and nearby provinces or “NCR Plus” shifted to general community quarantine (GCQ) "with heightened restrictions" on Saturday, May 15.

How can I check my Meralco bill by text?

Meralco will continue to read meters. Your bill will be based on your meter's reading.

For a bill summary:

  1. Message us on Facebook, Twitter.
  2. Call us in our 24/7 Hotline 16211.
  3. Text 0920-97-16211 (Smart), 0925-77-16211 (Sun), 0917-55-16211 (Globe)

How do I contact Meralco customer service?

Call our 24/7 hotline
  1. For Residential Concerns: Hotline ‌: 16211. Website ‌: www.meralco.
  2. For MERALCO Biz Partners: Hotline ‌: 16210. Website ‌: www.meralco.
  3. For MERALCO Corporate Partners. Hotline ‌: 16210. Website ‌: www.meralco.

How can I read my Meralco bill?

To read your electromechanical meter, look at the 4 dials (labeled A, B, C and D in the picture below) in the meter. Note that these 4 dials move in different directions. Dials A and C move counter-clockwise, while Dials B and D move in a clockwise direction.

How do I call Meralco from my cell phone?

To call Meralco's local number:
  1. From international phone - dial (632)1622 plus local number.
  2. From national phone - dial (02)1622 plus local number.
  3. From local phone - dial 1622 plus local number.
  4. Operator assisted - dial 16220.

Who owns Meralco?

Manuel M. Lopez

How can I pay my Meralco account number?

In the Company reference field, type your Meralco Customer Account Number (the 10-digit number found at the upper-left portion of your new Meralco bill). In the Select a company field, search and select MERALCO. Input the amount you want to pay. Review the payment details then click Confirm.

What is ATM reference number in GCash?

What is an ATM Ref No.? These is a unique identifier PrimeWater assign to their financial institution partners like GCash to ensure they could accept and process payments in their behalf. The unique numbers changes each billing cycle to ensure proper tracking of bill.

What is the subscriber number in Meralco bill BDO?

Subscriber Number: Account Number at the Upper Left of your Bill or the first 11 digit of your ATM Phone Ref. Hit Submit for successful enrollment of Meralco Biller.

What is Meralco online?

Meralco Online provides simple, fast, and convenient service, by allowing customers to access Meralco services via their mobile phone or their PC.” Being able to track power consumption over a year is a good way to manage energy usage, Genuino advises.

Can I pay my overdue Meralco bill in Bayad Center?

For example, if your bill is past due and you already have a disconnection notice, you should pay directly at the branch. Instead of going to 7-Eleven or Bayad Center to pay for your overdue Meralco bill, you should pay at a Meralco payment center instead.

Can I pay overdue Meralco bill in BPI online?

Log in to BPI Online or BPI Mobile app and go to “Payments/Load.” 2. Select “Pay Bills.” 3.

When should I pay Meralco bill?

The ATM Reference Number and Meralco Reference Numbers found in your installment bill are valid until the 15th of every month as aligned with the due date found in your bill. If you're paying beyond the due date, you may pay through the following channels: Meralco Business Centers.

How much is the kWh of Meralco 2020?

Customers of the utility company will again see lower rates in September 2020. The Manila Electric Company (Meralco) on Wednesday, September 9, announced that it will further slash its rates this month by P0. 0623 to P8. 4288 per kilowatt hour (kWh).

What are the products and services of Meralco?

With Meralco Online, you can do the following:
  • View & Pay Bills. Access your bill and pay anytime, anywhere.
  • Report an Outage. Inform Meralco when there is an outage in your area, and get updates on the time of restoration.
  • Products and Services Requests.
  • Inquire or Give Feedback.
  • Apply for Electric Service.