Item missing/damaged from Amazon order?Steps to quickly contact support to get a replacement
- Step 1 – Go to amazon.com/contact and choose the option “Your Orders”
- Step 2 – It shows a web page similar to the one shown below.
- Step 3: Choose the option “An item I ordered“.
Likewise, people ask, what do I do if something is missing from my Amazon order?
If you received your package and an item is missing, do the following:
- Go to Your Orders to see if your missing item is in another shipment.
- Next to the image of your item, select Track Package to find the delivery date for this shipment.
- If you still can't locate your item, contact us.
Likewise, will Amazon refund missing package? Amazon Prime members receive very fast shipping, and if the package does not arrive, the company has a no-questions-asked policy and will provide a refund after 36 hours. If packages are late, Amazon will credit your account for the inconvenience.
Beside this, can you complain to Amazon about a product?
Click Your Account on the right side of the Amazon homepage and enter your email address and password. Click the yellow arrow labeled "Your orders." Locate the order you are disputing and click "Problem with this order?" Choose the Contact Seller option to send an email message about your product.
Why does Amazon refund without return?
The company's Conditions of Use states that Amazon doesn't take title to returned items until it arrives at their fulfillment center. A refund could be granted without needing a return, but this is decided solely at Amazon's discretion.
