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How do I contact a seller on Vestiaire Collective?

Author

Mia Phillips

Updated on March 16, 2026

How do I contact a seller on Vestiaire Collective?

Simply click the speech bubble button on an eligible item to get chatty with a seller.

Likewise, people ask, how do I get in touch with Vestiaire Collective?

If, at any time, you have specific questions or concerns about the accessibility of any particular web page on the Website, then please contact us by e-mail at .

Beside above, can you negotiate Vestiaire Collective? Click the item concerned, then go to View the Negotiating Area to make a new offer. You can also access the Negotiation Area directly from the item's page. ? Good to know - When you make an offer on an item, it's still available to purchase at the original price for the rest of the Vestiaire Collective community.

In this manner, how do I call Vestiaire?

If you wish to change the address where you receive your subscription, please visit or call 1-800-289-0390. Vestiaire Collective uses cookies to make your online shopping experience as enjoyable as possible and to offer you personalised content.

How do I sell my Vestiaire Collective fast?

5 simple steps to start selling items:

  1. Snap item pictures.
  2. Fill in the deposit form.
  3. Your item is validated and uploaded by the style team.
  4. Once your item sells, send it to Vestiaire Collective (free of charge).
  5. Get paid!

Where is Vestiaire based?

Paris

Where is Vestiaire Collective located?

Vestiaire Collective is headquartered in Paris-15E-Arrondissement, France and has 4 office locations across 4 countries.

How much does Vestiaire Collective take?

Under the current commission model, Vestiaire Collectivetakes 25% of the sale price for anything between $170 and $2,300, with the percentage decreasing with pricier items, and a flat 17% for anything below $170.

Is Vestiaire Collective authentic?

Is Vestiaire Collective legit? Vestiaire Collective is legit. However, you must always be wary when buying second-hand and do your research before purchasing an item.

How does vestiaire collective work?

They will ship your items to the Paris head office, have their team of authenticators check everything out, take the photos, upload them onto the Vestiaire site, monitor the interest and activity and deal with the purchasing and delivery of your item to their new owner.

How long does vestiaire collective shipping take?

Items are first dispatched by the sellers to Vestiaire Collective in order to be physically checked and authenticated by our Quality Control team. Once we've completed our checks, we'll ship your item directly to you. On average, delivery with authentication takes 10 days.

Does vestiaire collective ship to Canada?

Americans who order packages from places like Vestiaire Collective have no worries. There are options available that will allow you to ship items ordered from e-commerce stores like Vestiaire Collective to your house or office address in Canada.

Why can't I make an offer on Vestiaire Collective?

Sellers can choose whether or not to enable this option on their items, so if you can't see Make an Offer on an item's listing it means the Seller has chosen not to activate it. â—Important â—When you Make an Offer, it can't be less than 70% of the original sale price.

How do you make an offer on Vestiaire Collective app?

How do I activate the Make an Offer option on items I'm selling?
  1. Turn on Make an Offer for all your items.
  2. Turn Make an Offer off for all your items.
  3. Choose individual items on which to activate Make an Offer.

How do I edit a listing on Vestiaire?

Every listing on Vestiaire Collective is verified by our Curation Team before being published online. Once your listing has been submitted, you are no longer able to edit the listing.

What can you sell on Vestiaire Collective?

  • Designers.
  • Bags. Clothing. Shoes. Accessories. Kids.
  • Bags. Clothing. Shoes. Accessories.

How do you get more followers on Vestiaire?

Go to Me > My Account > My Details. Share your username on social media! Whether in your bio, or to show new items and price drops, the more you share, the more followers you'll gain. Stay active with new items, price drops, by following other users, using likes, wishlists and comments!

What is Vestiaire commission?

Sellers on Vestiaire Collective pay commission based on the listing price of the item they are selling. For all other amounts, commission is calculated based on the price of your item, and will represent between 15 and a maximum of 25% of the selling price.

How do you take a picture of Vestiaire Collective?

Here's how to make your photos really work for you:
  1. Always take pictures using as much natural light as possible.
  2. Include as many pictures as possible (we recommend at least 3, but ideally you should include 5 or more).
  3. Take shots from different angles to give a 360° view of your item.

What is direct shipping Vestiaire Collective?

Direct Shipping means the buyer receives their item directly from you, the seller, rather than having their items physically checked by Vestiaire Collective. Where available, Direct Shipping is offered to buyers as an alternative delivery method to authenticated delivery when placing an order.

Can I sell on Vestiaire from Australia?

From next month Australians will be able to sell items on Vestiaire. "Everybody is starting to understand the impact of the fashion industry on our planet." Photography courtesy of Vestiaire Collective.

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