In this regard, how do I get a refund from Asia Miles?
Yes, a completely unused ticket can be cancelled for a service fee of USD120 or 12,000 Asia Miles providing this is done prior to the ticket expiry date. The balance of Asia Miles used to claim the award(s) will then be credited to your membership account.
Also, how do I cancel my Asia Miles membership? Members may terminate their membership at any time by giving written notice to AML and returning their membership card, at which time any outstanding Mileage Credits will be cancelled.
Then, how do I contact Cathay Pacific customer care?
Global Contact Centres
- For PLDT landline & Smart Mobile: 180011102720. 24 hours a day, 7 days a week.
- For Globe: 180089094024. 24 hours a day, 7 days a week.
- From oversea countries: +63 2 8271 3622 +63 2 8271 3622. (overseas charge may apply)
How do I stop ASIA miles from expiring?
From next year, your Asia Miles will no longer expire after three years as long as you earn or burn miles at least once every 18 months. This should be fairly straightforward to do, as one of the ways you can earn is simply by making a transaction on an Asia Miles-branded credit card.
