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How do I get in touch with DocuSign?

Author

Chloe Ramirez

Updated on February 16, 2026

How do I get in touch with DocuSign?

Get in touch

Please fill out this form to be contacted by a DocuSign Sales Representative. For immediate sales help, call us at 1-877-720-2040 (M-F: 24 hours, Sat-Sun: 5am-5pm PT).

Likewise, how do I recover my DocuSign account?

Go to https://account.docusign.com/me and login with your current password.

  1. Click on Privacy & Security.
  2. If asked to verify, follow the instructions from the verification prompt.
  3. Click on Password, enter your new password twice, set your Password question and answer and click on Save.

Additionally, how do I cancel my DocuSign subscription? From the DocuSign App, tap the Menu icon, tap Account, and then tap MANAGE PLAN. Tap CANCEL, then tap Yes to confirm the cancellation.

One may also ask, where is DocuSign located?

San Francisco, California

Is DocuSign legally binding?

DocuSign eSignature can help you comply with ESIGN, UETA, eIDAS, and other national laws worldwide, enabling you to sign agreements that are legally enforceable. For each document, DocuSign eSignature automatically generates and stores a complete, time-stamped history of every send, view, print, sign or decline action.

Does DocuSign automatically send?

DocuSign automatically sends the document to the other person once you've signed it.

How does DocuSign verify identity?

DocuSign ID Verification allows signers to quickly and easily verify their identity with a passport, driver's license or national identity card by simply uploading a picture from their computer or using their mobile device to take and submit a photo of their document.

How can I send my electronic signature for free?

With DocuSign eSignature you can prepare your PDF documents for electronic signature quickly and easily.
  1. Upload documents for signature.
  2. Drag and drop fields that you need the signer to fill out: name, address, date, initials, signature, etc.
  3. Add an email address for the signer and click send.

Can I DocuSign a PDF?

DocuSign eSignature supports virtually any type of document file type from most applications–like Microsoft® Word, Excel, and PowerPoint–to ensure all your important documents can be sent for signature. DocuSign eSignature even recognizes PDF documents and automatically tags form fields for data entry by signers.
DocuSign has a link option. It's in the email and you can have it now via SMS or build an integration.

How do I send DocuSign to multiple recipients?

Bulk Send
  1. Upload your document into DocuSign, and use tags to specify what information you need from your signers.
  2. Upload your document into DocuSign, and use tags to specify what information you need from your signers.
  3. Create a .
  4. Create a .
  5. Send the document to everyone on the list.
  6. Send the document to everyone on the list.

How do I unlock a DocuSign document?

To unlock your document, go to using your pdfFiller account. Remove the password you don't need anymore with just a few clicks. Upload a document from your computer, DropBox, Google Drive or OneDrive. Once the document is uploaded, enter a password and click 'Unlock Now!

Why can't I log into DocuSign?

If you can log into DocuSign from one browser and not from another, there is likely a setting in that browser that needs to be changed in order to restore your ability to log in. Search through the list of stored passwords and find the one related to DocuSign. Click the Entry once, then click Remove.

How do I log into DocuSign?

How to Log in to DocuSign University
  1. If you have a DocuSign account, select LOG IN WITH YOUR DOCUSIGN CREDENTIALS.
  2. If you do not have a DocuSign account, select LOG IN and enter your DocuSign University learning account username and password.

How does DocuSign retrieve work?

Retrieve is only able to pull data for envelopes that were sent by a user on the DocuSign account it is connected to. If you manage multiple DocuSign accounts and the envelope was sent from one of those accounts, you will need to connect Retrieve to that account before it can pull the envelope.
48 hours

Why is DocuSign asking for a password?

DocuSign has enhanced and improved persistent authentication capabilities for recipients that need to access multiple envelopes where authentication is required.

What email address does DocuSign use?

The phishing email claims to come from "DocuSign Electronic Signature" and uses the email address of docusign@milaromanoff.com. The subject line is usually a variant of "You received invoice from DocuSign Electronic Signature Service."

How much does DocuSign retrieve cost?

How much does DocuSign cost? DocuSign plans start at $10 per month when purchased annually and scale up to include more advanced functionality. In addition, customers can sample the DocuSign experience with a free offering, which includes 3 signature requests.

Is there a free version of DocuSign?

Is the DocuSign mobile app free? Yes, the DocuSign mobile eSignature app is free to download. Current customers can log in with the same email and password to access to their account. New customers can sign up for a free account directly within the app.

Is DocuSign owned by Microsoft?

17, 2014 — Microsoft Corp. and DocuSign on Monday announced a long-term strategic partnership to make DocuSign's industry-leading eSignature apps widely available from within Microsoft Office 365.

Who invented DocuSign?

Tom Gonser
Court Lorenzini
Eric Ranft

Is it safe to use DocuSign?

Powered by xDTM and TRUSTe, DocuSign is one of the safest and most secure electronic signature software solutions on the market. DocuSign is also one of the few that has ISO/IEC 27001 certificate.

Does Adobe buy DocuSign?

Document-storage company Box today announced plans to enter the e-signature market now dominated by DocuSign (ticker: DOCU) and Adobe (ADBE), with the acquisition of the Amsterdam-based startup SignRequest for $55 million in cash and stock.

How does DocuSign make money?

DocuSign does not charge individuals who sign the documents, but it makes money from the counterparties who initiate the contracts. The Personal plan allows a single user to send up to five documents each month to collect signatures and is suitable for individual contractors and small-scale employers.

What is the difference between DocuSign and Adobe sign?

While Adobe Sign offers integration options that most businesses will need, you can only access some of the more valuable integrations at the enterprise level. By contrast, DocuSign offers all the integrations that Adobe Sign offers and more at a lower pricing tier.

Who is the CEO of DocuSign?

Dan Springer (Jan 18, 2017–)

Is DocuSign cloud based?

Available as a server- or cloud-based solution, CoSign enables users to digitally sign their documents anywhere anytime using any device.

Why should I use DocuSign?

DocuSign, Inc. (DocuSign®), The Global Standard for Digital Transaction Management® helps organizations achieve their digital transformations for dramatic ROI, increased security and compliance, and better experiences for customers, partners, suppliers and employees.

Can you cancel a DocuSign document?

With Docusign, you are able to void or cancel Envelopes that are in progress. This voids halts any remaining signing activities and everyone assigned to the Envelope . You can also void any of your sent envelopes that haven't been completed.

Can I edit a DocuSign document?

Select “Sign a Document” and upload the TAP application. 3. Tap the Text icon in the left column and drag it to the area you need to edit. Then put a new text box next to the area you want to change and put the corrected information.

How do I delete my free DocuSign account?

Account Closure Steps

Locate your DocuSign role below, for proper steps to account closure. Individual account – Administrator – with the option to "Edit Plan" under Go to Admin | Billing and Usage: Only New DocuSign Experience accounts will have the option to close the account in the web application.

What happens when you close a user in DocuSign?

Technically in DocuSign, Users are closed and never removed or deleted. Closing a User account leaves the envelopes where they are but disallows that User to access or login to the account.

How do I remove a credit card from DocuSign?

To update your payment information, follow these steps:
  1. From the DocuSign Web Application, select Settings from the top menu.
  2. In the navigation panel on the left side, under Account, click Plan and Billing.
  3. Click Edit Billing.
  4. Choose your payment method: PayPal, Credit Card or Direct debit.

How do I cancel my DocuSign subscription on my iPhone?

Upgrading or cancelling your DocuSign subscription through iTunes (iPad, iPhone, iPod Touch)
  1. From the home screen, tap Settings.
  2. Scroll to and tap iTunes & App Store.
  3. Tap your Apple ID.
  4. Tap View Apple ID.
  5. Under Subscriptions, tap Manage, then tap DocuSign.
  6. Tap the Auto-Renewal toggle to OFF.
  7. Tap Turn Off.

How do I cancel my Docusign renewal?

You can easily (docusign.com/articles/How-do-I-cancel-or-downgrade-my-account) close your account from within the DocuSign application. *You can also downgrade to a free account instead of canceling.

How do you pause Docusign?

You can extend the (docusign.com/guides/ndse-admin-guide-reminders-and-expirations) expiration date for the envelope but there is no way to pause an active envelope.

How long is the Docusign free trial?

We offer free 30-day trials to help you learn the ropes before you decide if you want to purchase a plan. You can sign up for a free 30-day trial at our sign-up page.

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