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Common Ground News

How do I reset my Eftpos machine?

Author

James Craig

Updated on March 01, 2026

How do I reset my Eftpos machine?

To REBOOT, hold down both the [FUNC] and [CLEAR] keys on the terminal at the same time. To POWER OFF, power from the POS will need to be cut-off. The terminal can't be shut down locally as it is powered via USB.

Then, how do I reset my card machine?

How to reset your credit card machine / card terminal

  1. On each terminal, press the MENU button twice and select F3 for SUPERVISOR.
  2. Enter the password (normally 123456) and press ENTER.
  3. The terminal will now ask which acquirer you want to perform a MAC reset for.
  4. Once you select the acquirer, the terminal will print out a report showing that the MAC has been reset.

Also, what do I do if my Eftpos is down? Fix it

  1. Turn your terminal off and then back on - we're not kidding! Rebooting your terminal can fix most minor technical issues.
  2. Make sure your internet is working by testing it on another device.
  3. Check if the cables are in the correct ports and aren't loose.

Consequently, how do I reboot my Eftpos machine?

To REBOOT, hold down both the [FUNC] and [CLEAR] keys on the terminal at the same time. To POWER OFF, power from the POS will need to be cut-off. The terminal can't be shut down locally as it is powered via USB.

How do I reset my YOCO card machine?

Resetting a Yoco Lite

  1. Find the reset button. It's a small hole located directly to the left of the power button.
  2. Insert a paper clip or earring as seen below. Please don't use anything sharper than this, as it can damage the card machine.
  3. Press down into the pinhole for about 5 seconds.

How do I reset my Ingenico card machine?

To restart an unresponsive Ingenico, hold down the #1,Cancel and Enter keys all at the same time and count to three before releasing. Information will scroll across the screen and the bottom will flash between "Ingenico" and "Initializing".

How do I reboot my Verifone machine?

Power cycle the device:
  1. Remove battery from the back and then replace.
  2. Press and hold the green Enter key to restart the terminal.

Why is my credit card machine not working?

Common issues which can result in a credit card terminal not working can include a faulty credit card terminal battery, faulty software on the credit card terminal, damage to the hardware or damage to the swipe facility where a customer would traditionally insert their card for a Chip and PIN card payment.

Why is my credit card machine not printing?

No Print being displayed on the till roll – If the card machine till roll has no print facility, the till roll is in the wrong way. Simply remove the existing till roll from the card unit and turn it around and re-print. The paper should always be coming up from the lever. The roll will then display the thermal ink.

Why is my Eftpos machine offline?

If your terminal receives two “Comms Error” messages in a row it will switch into Offline Mode. At this point all bank debit, Visa, and Mastercard card-present transactions will ask you to 'Accept With Signature' instead of PIN number. The terminal will now display OFFLINE in red at the top of the main screen.

How do I reset my PIN pad?

To reset your Ingenico ISC 250 touch or ISC 350 terminals, hold down the minus and yellow clear button at the same time. Unplugging the terminal and replugging while connected to a power source is not recommended and doing so may corrupt the pin debit key, requiring a new key encryption injection.

How do I restart my Verifone Eftpos machine?

Model: VX680
  1. Press the * button.
  2. Press 3 to select 3 Terminal Restart and then press the Select button.
  3. The terminal will display Restart terminal Do you want to restart the terminal?
  4. Once the terminal has switched back on, press the * button.
  5. Press 5 to select 5 Terminal Logon and then press the Select button.

How do I connect my Eftpos to WiFi?

WiFi Connectivity
  1. Select “Utility” on the main menu of the EFTPOS 1 terminal.
  2. Select “Network”
  3. Select “WiFi
  4. Select “Scan New”
  5. Available WiFi networks will be shown on the screen.
  6. Enter the WiFi password then press the [enter] key.
  7. The WiFi signal icon will now display on the idle screen.

How do I set up an Eftpos machine?

In order to connect the EFTPOS machine via a USB-Serial adaptor:
  1. Follow the instructions and/or install any software provided with the cable.
  2. Once the cable driver has installed, plug in your serial cable into the EFTPOS terminal, and plug the USB connector into your computer.

How do you turn off the 5000 Eftpos machine?

Turning your terminal off and on can resolve issues with taking customer payments. To safely turn your terminal off: Remove it from its charging base and disconnect any external power sources. Hold down the 'Function' and yellow 'Clear' buttons together for 5 seconds.

How do I initialize ANZ Eftpos machine?

Press <Func> 8, 7, <ENTER> <ENTER> on the terminal. The terminal will start initialising, taking approx. 1 - 2 minutes to complete. If 'Init Required' still appears, please call ANZ Merchant Services on 1800 039 025 for further assistance.

Do Eftpos machines need Internet?

EFTPOS transactions require an internet connection and may need access to a mobile phone network. Cash may be more reliable if these services are unreliable or unavailable. Make sure your provider gives EFTPOS technical support 24/7.

What percentage does YOCO take?

Transaction fees range from 2.60% to 2.95% (ex. VAT) depending on your monthly transactions, and automatically drop the more you sell.

How do you update YOCO?

Open the Yoco App. Follow the prompts in the app to complete the pairing process or follow the steps here. Once connected the card machine will begin updating the software. Once the software update is complete, run a test transaction of R1.

How does iKhokha card machine works?

It's in the name! The iKhokha Shaker Solo is a nifty card machine that doesn't need to be connected to your phone to accept card payments. It's a standalone card machine with a 3G connection and a built-in printer so you can now accept debit and credit cards on-the-go.

Why is my Square reader not working?

Reset your Reader.

Do not let go of the power button until after the red lights have stopped flashing. Move your Reader away from sources of Bluetooth interference such as microwave ovens, cordless phones, or fluorescent lights. Clear your Bluetooth cache if you have an Android device.

What is a YOCO machine?

The Yoco Neo is a 3G card machine that doesn't need to connect to a smartphone. The ideal option for established small businesses looking to grow with card payments.

How do you use YOCO point of sale?

Run the app on your existing Android or iOS smart device.

On the Yoco Go.

  1. Power on the Yoco Go, connect to your mobile phone and start selling.
  2. Process payments anywhere, anytime.
  3. Type in the amount, add it to the bill, and complete the payment.
  4. Made for business on the Go.

How do I reset my Shopify card reader?

From Shopify POS, tap Store > Hardware. On the Hardware screen, tap Card reader. Tap Forget card reader. In the Forget card reader dialog, tap Forget.

How do I change my banking details on YOCO?

You can easily add or edit your banking details at any time, via the Yoco App or the Yoco Business Portal.

You can add or edit the following information under the Bank Details section:

  1. The Account Holder name.
  2. Your Account Number.
  3. Your Banking Institution.
  4. Your Account Type.