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Common Ground News

How do I turn my tandem pump back on?

Author

Olivia Shea

Updated on March 20, 2026

How do I turn my tandem pump back on?

Press and hold the Wake Button for approximately 30-40 seconds. When the pump beeps/vibrates three times, release the button.

Considering this, how do I turn on my tandem pump?

Plug a USB cable into the micro-USB port of your Tandem pump and connect it to a power source. If properly connected, you should hear an audible alert and a charge symbol (lightning bolt) will appear on the battery level indicator. Press and hold the Wake Button for approximately 30-40 seconds.

Beside above, why is my Tslim blinking red? The outer light of the Wake Button on the t:slim, t:slim G4, t:slim X2, and t:flex pumps will glow different colors depending on pump status: One green blink every 30 seconds indicates the pump is functioning normally. One red blink every 30 seconds indicates a malfunction or alarm condition.

Also question is, how do I turn on my tandem Bluetooth pump?

Unlock the pump, tap OPTIONS, tap , tap Device Settings, then select Bluetooth Settings. NOTE: If Bluetooth Settings is not an option, you may need to update your pump software. Visit portal.tandemdiabetes.com to check for available software updates. Select to turn on the Mobile Connection.

How long does it take to charge tandem pump?

A dead battery would take about 90 minutes to completely charge, and on average it takes about a minute of charge time for every percentage point of battery life (i.e., if the pump is at 80% battery life, that's about 20 minutes to fully charge it).

How long does it take to get a tandem insulin pump?

Authorization time frames vary depending on each insurance provider's medical policy. On average, an authorization can take 10-15 business days, but can take longer towards the end of the year, when more people are trying to take advantage of having met their annual deductible or use up money in their FSA account.

How do you clean a tandem pump?

When cleaning your pump, use a damp lint-free cloth. Do not use household or industrial cleaners, solvents, bleach, scouring pads, chemicals, or sharp instruments. Never submerge the pump in water or use any other liquid to clean it. Do not place the pump in the dishwasher or use hot water to clean it.

Is tandem pump waterproof?

Tandem pumps are watertight (IPX 7), tested to a depth of three feet for up to 30 minutes. Users can have peace of mind knowing that their pump is safe in the event of accidental submersion. However, we do not recommend users shower, bathe or swim with their pump.

How do I change the settings on my T slim pump?

Tap OPTIONS. Tap the name of the Personal Profile to view or edit. Tap Edit to edit or view your settings. Tap Basal, Correction Factor, Carb Ratio, or Target BG to make changes, then tap DONE.

How do I order tandem supplies?

To order supplies directly from Tandem, please call us (877) 801-6901 and select option 3. If your insurance allows, it may be possible to set up automatic reorders. Some distributors also offer this service.

Does tandem replace infusion sets?

Tandem Replaces Infusion Sets at No Cost to User.

Can I control my tandem pump with my phone?

Explore the features of the t:connect mobile app

Your patients can conveniently view their pump data, including basal and bolus insulin events, insulin on board, carbs, settings, and both pump and sensor status directly on their smartphone with the t:connect mobile app.

How do I turn on Bluetooth on my Tslim pump?

Within your t:slim X2 pump, tap OPTIONS then use the down arrow to find and select Device Settings. Select Bluetooth Settings. Tap the toggle to turn on the Mobile Connection and enable Bluetooth® wireless technology.

Who makes tandem insulin pump?

Tandem Diabetes Care, Inc.

How do you connect a tandem pump to a Dexcom g6?

In the Options menu, tap the Down Arrow > My CGM. Tap Press to Set Up located next to Transmitter ID. Enter transmitter ID and tap . The user will be prompted to enter the ID again to verify accuracy, after which the transmitter will be connected.

How do I change my Tslim transmitter ID?

Entering your transmitter ID
  1. Remove the transmitter from its packaging.
  2. From the Home Screen, tap OPTIONS.
  3. Tap the down arrow then tap My CGM.
  4. Tap "tap to set up" to the right of Transmitter ID.
  5. Using the onscreen keypad, enter the unique transmitter ID.
  6. Tap NEXT.

How do I suspend my tandem insulin pump?

If pump screen is not on, press Screen On/Quick Bolus Button once to turn on your Tandem pump screen. Tap 1–2–3 to access the Home Screen. Tap RESUME.

No insulin delivery can take place while your pump is stopped.

  1. From the Home Screen, tap OPTIONS.
  2. Tap STOP INSULIN.
  3. Tap STOP.

How do you take a shower with an insulin pump?

Most insulin pumps can resist water but are not waterproof, so you need to disconnect them to go swimming or take a shower or bath. You can buy special cases that will protect your pump in the shower. Sleeping with your pump should not be a problem.

How does the tandem insulin pump work?

Diabetes is a disease in which your blood sugar or blood glucose levels can go too low or too high. How does it work? The t:slim X2 Insulin Pump with Basal-IQ Technology works by measuring glucose levels and automatically adjusts insulin delivery by either administering or withholding insulin.

How do I turn off my Medtronic pump?

Select Suspend from the MAIN MENU, and press ACT. SUSPEND will flash on your screen. Press ACT to stop your pump. The screen will show that the pump is suspended and the time it stopped.

How do I turn off my insulin pump?

To disconnect: Pinch connector arms to open. Lift off of site. When you use an insulin pump, there is only short acting insulin infused in the pump. Once you're disconnected from the pump, you need to be extra careful and monitor your blood sugars many times during that period of time.

What is temperature on Tslim?

A Temp Rate is used to increase or decrease (by percentage) the current basal rate for a period of time. This feature can be helpful for situations such as exercise or illness. When you enter the Temp Rate screen, the default values are 100% (current basal rate) and a Duration of 0:15 min.

What does insulin duration mean?

Duration of insulin action (DIA) (or active insulin time) is how long a bolus of insulin takes to finish lowering blood glucose. The DIA time starts when a bolus is given and ends when the bolus is no longer lowering blood glucose levels.

How do I change the time on my T slim?

How to set the time on your t:slim X2 pump [video]
  1. Tap "Options"
  2. Tap "My Pump"
  3. Tap "Pump Settings"
  4. Tap "Time and Date"
  5. Tap "Edit Time"
  6. Tap on the time and use the numeric keypad to enter the correct time.
  7. Tap "Done" to confirm your changes.
  8. Tap "Save"

How do you set up your basal IQ?

To turn the Basal-IQ technology feature ON or OFF: Once Basal-IQ technology is ON, monitor activity from the Home screen: From the Options menu, tap My Pump. Tap Basal-IQ. Tap Basal-IQ to toggle the feature to ON or OFF.