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Common Ground News

What if I did not pay my PLDT DSL?

Author

Olivia Shea

Updated on March 05, 2026

What if I did not pay my PLDT DSL?

Non-payment.
The Subscriber shall pay PLDT delinquency charges amounting to 1.0% per month of the outstanding Total Charges if the Subscriber fails to pay the Total Charges within thirty (30) days after the invoice date.

Also asked, how can I disconnect from PLDT DSL?

How to close/cancel your PLDT account

  1. Make a call to your network provider. For PLDT, the hotline will be 171.
  2. Prepare a Letter of Termination for PLDT.
  3. Go to the nearest PLDT office. Since you need to settle your payments, it is better to go physically in the nearest branch.
  4. Wait for 2-3 weeks to process your request.

Also, is there a reconnection fee for PLDT? If its just internet, no. There's no re connection fee. The line was cut via their software.

Beside this, can I payment PLDT after due date?

Any postpaid account with a Payment Due Date that falls from March 15, 2020 to April 30, 2020 is automatically qualified for the Payment Due date extension. PLDT will resume sending the billing file of Auto Debit Arrangement (ADA) accounts to the banks in May 2020.

How can I reconnect my PLDT Wifi after payment?

Once you have paid your bill, reconnection is now made easy by calling our hotline 171 and going through our auto-reconnection option. Once the system detects the posting of your payment, your internet service will be reconnected within 1-2 hours.

How can I cut off my PLDT line?

Account Termination after Completing Your 2-Year Contract
  1. Step 1: Call PLDT's hotline 171. Customer service will give you an idea of your pending bills so you can settle your account and proceed with your termination.
  2. Step 2: Prepare a Letter of Termination.
  3. Step 3: Go to PLDT office with cash.
  4. Step 4: Wait for 2-3 weeks.

What is lock in period PLDT?

For existing landline subscribers upgrading to DSL and Fibr, credit policies apply. For applications with outstanding balances, they must settle it within the promo period. Once approved, the subscription is subject to 24-month lock-in period for HOME DSL Plans and 36-month lock-in period for HOME FIBR Plans.

How long is PLDT activation?

Activation of the PLDT Data Services.
Within fifteen (15) working days from submission of the duly accomplished Customer Information Sheet, Subscription Certificate and related forms and completion of the required steps, PLDT shall proceed to install the subscribed PLDT Data Services.

How do I request reconnection in PLDT?

Once you have paid your bill, reconnection is now made easy by calling our hotline 171 and going through our auto-reconnection option. Once the system detects the posting of your payment, your internet service will be reconnected within 1-2 hours.

Can I transfer my PLDT line?

If you are still in a contract with PLDT and you want to continue your subscription into your new place, there is a possible way to do it. PLDT Home Fibr/MyDSL offers two options when you request for a line transfer. First is the simultaneous transfer, and second is the transfer with effective date.

Can I downgrade my PLDT plan?

Appropriate termination penalty and/or processing fee for PLDT Data Services termination or plan downgrade may apply depending on prevailing PLDT Data Services promo. The PLDT residential service offering is a consumer product designed for Subscriber's exclusive and personal use of the Internet only.

How do I get a new modem from PLDT?

If you need a new modem you can call their hotline to request a new one. If you're installing your own, you need a modem that supports RFC 2684 or RFC 1483 (an ADSL2 modem). The multiplexing header that PLDT uses is LLC. You have to know what the VPI/VCI is of your current modem.

How do I call PLDT customer service from my cell phone?

Call our PLDT Hotline 171 and one of our customer care officers will be glad to assist you further.

Can I pay overdue PLDT bills in Bayad Center?

Paying your bills is easy with over 1,500 accredited Bayad Center outlets nationwide. Payments may be accepted at any of the 1,500 Cebuana Lhuillier outlets. Credit Card Payments via Phonebanking. For Bankard credit card holders, you may call 888-1-888 for customer service.

How can I know my PLDT bill?

In order to view the complete details of your bill, just select "View Billing Statements" tab found on the email notification and type in your password. As soon as your bill is available online, an SMS notification containing your bill summary will also be sent to you.

How do I pay my WIFI bill?

A simple, fast way to pay your wireless bill with no processing fee.
  1. Dial *PAY (*729) from your AT&T wireless phone. Spanish-speaking customers, dial *PAGAR (*72427).
  2. Press 1 to pay with a bank account, or press 2 to pay with a debit/credit card.
  3. Follow the voice prompts to enter your payment information.

How do I report PLDT payment?

Call our PLDT Hotline 171 and one of our customer care officers will be glad to assist you further.

Can I pay PLDT Online?

Under Company/Biller, select PLDT then click "Enroll". Under the channel of enrollment option, check Online Banking and Mobile Banking. Fill out the information needed about your PLDT Account and click "Continue". After successful registration, you may already pay your bills online.

How can I pay my PLDT credit card through BDO?

1.BDO Website
  1. Go to ONLINE BANKING LOGIN and click BDO ONLINE BANKING.
  2. Log in using your registered User ID and Password.
  3. Select My Quick Links.
  4. Select Credit Cards Bills Payment.
  5. Select Auto Charge Arrangement.
  6. Completely fill out the form and click submit.

How much is the reconnection fee?

What are reconnect fees? A $36 reconnect fee may apply to restore service on any accounts that have been disconnected for non-payment. The reconnect fee will not be charged for simply exceeding an account spending limit.

How can I reconnect globe WIFI after payment?

Your line will be reconnected within 24 hours. If you don't have an online account, you can register and enroll your Globe number here. You can also request for reconnection through our self-service hotline. Just call 211 and navigate your way to the reconnection menu.

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