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What kind of company is asurion?

Author

Sarah Oconnor

Updated on February 25, 2026

What kind of company is asurion?

Asurion. Asurion, LLC is a privately held company based in Nashville, Tennessee that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry. In 2014, the company operated in 14 countries and had 49 offices with 19,000 employees serving 280 million consumers.

Keeping this in consideration, what phone companies use asurion?

Our services are available at carriers and retailers, including:

  • AT&T Protect Advantage.
  • Sprint Complete.
  • Total Mobile Protection.

Beside above, is asurion a good company? Asurion use to be an amazing place to work until they implemented sales, now it's just a job I don't really enjoy anymore, it has great perks and benefits great work environment, but I just don't enjoy my job anymore. The job is hard but competitive pay is nice.

Besides, who is asurion owned by?

NewAsurion Corp

Are Assurant and asurion the same company?

Asurion Assurant (formerly T-Mobile used Asurion, this has changed) covers phones under the T-Mobile Premium Handset Protection plan (thanks, to those who pointed this out). Your deductible and monthly insurance cost vary by your phone plan and device.

How much is the deductible for Asurion?

Deductibles: For device replacement, the deductible per claim will be $9/$99/$149/$199/$249 depending on device. If your smartphone is eligible for cracked screen repair, the deductible is $29.

Are asurion phones new?

Asurion. Once your insurance claim is approved, you'll be told if Asurion is electing to repair or replace the device, if it's the latter, they'll ship it out to you overnight. It may be new, or it may be refurbished. A phone charger, battery, and a SIM card will be included.

Can I get a different phone through Asurion?

Verizon is free and exchanges defective phones at no charge but the Asurion insurance requires a deductible to be paid for each replacement, for which you wouldn't use Asurion unless you broke, lost or damaged the device. You get 2 claims per year on Asurion.

Does asurion cover cracked screen?

Total Mobile Protection includes:
For cracked screens, same-day repair may also be available at an Asurion Certified Repair Provider or by having a certified technician come to your home or office.

Does asurion cover lost phone?

Asurion covers loss, theft, accidental damage, and malfunction—the big ones most people file claims for. Once your insurance claim is approved, you'll be told if Asurion is electing to repair or replace the device, if it's the latter, they'll ship it out to you overnight. It may be new, or it may be refurbished.

Which phone insurance is best?

Our Featured Best Mobile Phone Insurance Company
Loveit Coverit Premium - Loveit Coverit have insured over 1 million devices over 30 years and have a 5 star Defaqto rating, making them an excellent choice for your mobile phone insurance.

Is asurion open 24 hours?

24 hours a day, 7 days a week.
Customer Service Representatives are available Monday through Friday between 7am and 9pm CST or Saturday and Sunday between 8am and 8pm CST.

What damage does asurion cover?

Asurion is easily the most all-inclusive insurer on this list, since they cover not only damage, but theft and loss. And they'll ship you a replacement phone the next business day after your claim is approved (or you can go to a store and pick one up in some cases).

How long has asurion been in business?

Asurion
TypePrivately held
IndustryInformation Technology
Founded1994
HeadquartersNashville, Tennessee , United States
Area servedWorldwide

How many claims a year can you make with Asurion?

Most of our wireless carrier programs have coverage limits which range from two (2) claims in 12 months to three (3) claims in 12 months. Check your wireless carriers' program specific information.

Does Amazon own asurion?

www.asurion.com/amazon see less Hello, Thank you for your question. The Asurion Protection Plan can only cover an item that was also purchased from the Amazon.com website.

How much does asurion pay an hour?

EARNING POTENTIAL:
Base hourly Rate (English): $15.80. Base hourly Rate (Bilingual): $16.80. Hourly incentive for hours worked after 5pm and weekend shifts: $0.50. Monthly Bonus plan: Up to $600/month.

Is asurion Apple certified?

Not to mention, Asurion doesn't do Apple certified repairs. Asurion is better if you lost your phone but keep in mind the monthly cost plus the high deductible. If you make a claim early when the phone is New they will send you a new phone but normally they send a second hand replacement phone.

How do I get a live person at Asurion?

Customer Number 866-667-2540 - by the Numbers
  1. Phone number to dial. 866-667-2540.
  2. Call-back available. NO.
  3. Call picked up by a real person. YES.
  4. Department you're calling. Customer Service.
  5. Call center hours. 24 hours, 7 days.
  6. Best time to dial. 8:05am.
  7. Navigate phone maze to a human.
  8. Average wait.

What does asurion mean?

Asurion, LLC is a privately held company based in Nashville, Tennessee that provides device protection and support services for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry.

Does Verizon own asurion?

As it turns out, Verizon isn't even providing the coverage; it is marketing and reselling insurance from a low-profile Nashville, Tennessee-based company called Asurion. Asurion says if a customer's phone is lost, stolen, or rendered incapacitated it will try to send a replacement within 24 hours.

Do Asurion employees get paid weekly?

Because the company pays bi-weekly you will get paid a week after completing the first week. The first day. You get your first paycheck on the very next pay day.

Does asurion deliver on Sunday?

For insurance claims received Monday through Thursday (for lost, stolen or damaged devices under Total Equipment Coverage or Wireless Phone Protection), Asurion will ship your device for next-business-day delivery. Claims completed Saturday after 3:30 p.m. and all day Sunday will be shipped for Tuesday delivery.

Does asurion pay weekly or biweekly?

Because the company pays bi-weekly you will get paid a week after completing the first week. The first day. You get your first paycheck on the very next pay day.

What does refurbished by Asurion mean?

Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. They do not feel obligated to openly inform you as to which you are receiving, but if it's a refurbished phone it should have “Refurbished by Asurion” on the back of the phone.

What happens if I don't return my damaged phone to Asurion?

Simple. Be honest and return the damaged phone to Asurion, or they will charge you a couple hundred dollars as a penalty. HOWEVER, if you owe $1400 to AT&T they can blacklist your new replacement phone if you default on your bill.

How long does it take asurion to review a claim?

My point is that if you have Asurion coverage on your iPhone, regardless of whether you have ATT or Verizon, Asurion told me they require a faxed notarized affidavit to file any iPhone claim for either carrier and can take up to 24 hours to review the claim and recontact you via email or phone before even beginning to

What is Asurion Protection Plan?

Asurion Warranties protect against unexpected product failures and costly repairs or replacement and provide you with peace of mind. Asurion plans deliver fast, convenient repairs, simple plan management, 24/7 support, and online claims filing.

Does asurion send new phones Verizon?

Re: Does Asurion provide NEW phones when fulfilling a claim? You will not receive a brand new device.

Which is better SquareTrade vs asurion?

The main difference between the two is that carrier-provided insurance usually covers device malfunction, damage, loss and theft, while SquareTrade covers only malfunction and damage. Many carriers, including Verizon and AT&T, offer plans through the third-party insurance company Asurion.

What's better AppleCare or asurion?

Asurion: Disadvantages. AppleCare has gotten much better over the last few years. It now covers water damage and is more affordable than it used to be. Overall, there really are no downsides to AppleCare.

Is Assurant owned by Geico?

We went through GEICO for our renters insurance and they set us up with a company called Assurant. If you look up Assurant, they have terrible reviews because they have terrible customer service. GEICO will not cancel the Renters Insurance they sell you, you must go through Assurant.

Are Assurant phones refurbished?

Assurant sends you a refurbished replacement handset within 1-2 business days (though customer accounts of turnarounds seem to vary), and if a refurbished phone isn't available, a new one will be sent.

Does asurion use genuine Apple parts?

Nothing you get from Asurion is going to be brand new, unless you can pin them down into a guarantee. I.e., you end up with a factory shrinkwrapped box with a phone made of genuine Apple parts. Even Apple does not replace with new phones. But they do use genuine Apple parts in their refurbs.

Does Assurant give new phones?

It is not T-Mobile but Assurant (insurance company) that replaces the device. Usually it is a refurbished but on occasion they are new.

Is Assurant a good insurance company?

Renters insurance review
Assurant is such a great renters insurance company to go through. They have very competitive prices. I love that even though I don't own a home, I can still purchase renters insurance to protect my belongings in case of a flood or fire.

How long has Assurant been in business?

In connection with the public offering, the company changed its name to Assurant, Inc. Assurant is 440 on the Fortune 500 list of the largest publicly traded companies in the United States.

Assurant.

TypePublic
IndustryInsurance
Founded1892
Headquarters28 Liberty St New York City, New York , U.S.
Area servedWorldwide

Who bought time insurance company?

On December 3, 2018, Haven Holdings Inc. acquired Time Insurance Company from Assurant, Inc.