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Why is my TCL Roku TV not connecting to WiFi?

Author

Christopher Snyder

Updated on March 12, 2026

Why is my TCL Roku TV not connecting to WiFi?

Error Code 014.50: Your TCL Roku TV cannot connect to your wireless network. Try the following: Try rebooting the router by unplugging it from the power source, then plugging it back in. Try changing the router's wireless security mode to WPA-PSK (TKIP).

Keeping this in consideration, why is my Roku TV not connecting to my wifi?

If your Roku is connected to the internet but the connection seems weak, open the settings menu on the Roku, and then go to "Network" and then "Check connection." The device will test the quality of the internet signal and its speed, letting you know if your issues may be caused by a poor connection.

Additionally, why is my TV not connecting to WIFI? Try these simple methods to get your TV to connect to WIFI:Unplug the modem for 5 minutes and plug back in. Remove power to your router for 5 minutes and plug back in. Unplug the TV for 5 minutes and plug back into power. Go into TV menu – SETTINGS – GENERAL – NETWORK – NETWORK STATUS and select NETWORK RESET.

Secondly, how do I connect my TCL Roku TV to WIFI?

Wireless Connection Setup

  1. Press on your remote to open the main screen.
  2. Scroll down and select Settings.
  3. Press the right arrow button and select Network.
  4. Press the right arrow button and select Wireless.
  5. Your TCL Roku TV will start scanning for available wireless network.

Why won't my Roku TV connect to Xfinity Wifi?

Go to your Roku Settings; Network; Set up Connection; select Wireless. Scroll down to Private Network and select. you select the Roku WiFi option and use PW in the tv screen. Important part is you must then launch browser and it should pull up the xfinity screen- select customer and login.

How do I troubleshoot my TCL Roku TV?

  1. Press the Home button on your Roku TV remote.
  2. Scroll up or down and select Settings.
  3. Press the right arrow button and select System.
  4. Press the right arrow button and select Power.
  5. Press the right arrow button and select System Restart.
  6. Press the right arrow button and select Restart.
  7. Press the OK button to confirm.

Why is my TCL TV not connecting to the WiFi?

Error Code 014.50: Your TCL Roku TV cannot connect to your wireless network. Try the following: Try rebooting the router by unplugging it from the power source, then plugging it back in. Try changing the router's wireless security mode to WPA-PSK (TKIP).

How do I reboot my Roku TV?

How to Restart Your TCL Roku TV
  1. Press on your remote to open the main screen.
  2. Scroll up or down and select Settings.
  3. Press the right arrow button and select System.
  4. Press the right arrow button and select Power.
  5. Press the right arrow button and select System Restart.
  6. Press the right arrow button and select Restart.
  7. Press the button to confirm.

How do you update Roku TV?

How to update your Roku manually
  1. Press the Home button on your Roku remote control.
  2. Use the arrow buttons to scroll to "Settings," and then press the right arrow to select it.
  3. Scroll to "System" and select it.
  4. Scroll to "System update" and select it.
  5. Select "Check now" to manually check for and install updates.

How do I get my Roku to connect to the Internet?

Connect Roku to Wi-Fi in a Dorm or Hotel
  1. Obtain the location's network password.
  2. Plug in your Roku stick or box to power and the TV you want to use.
  3. Press the Home button on the Roku remote.
  4. Go to Settings > Network > Set Up Connection.
  5. Select Wireless.

How do I reset my TCL Roku TV?

How to Perform a Factory Reset on your TCL Roku TV
  1. Press on your remote to open the main screen.
  2. Scroll down and select Settings.
  3. Press the right arrow button, scroll and select System.
  4. Press the right arrow button, scroll and select Advanced system settings.
  5. Press the right arrow button, scroll and select Factory reset.

What is my Roku WIFI password?

There is no "default password" for the Direct-roku network - it's the Wifi Direct protocol network for the Wifi remote and doesn't have any kind of predictable password associated with it.

How do I turn on WiFi on my TCL Smart TV?

Wireless Connection Setup
  1. Press on your remote to open the main screen.
  2. Scroll down and select Settings.
  3. Press the right arrow button and select Network.
  4. Press the right arrow button and select Wireless.
  5. Your TCL Roku TV will start scanning for available wireless network.

How do I connect my TCL Roku TV to WiFi without remote?

How to Connect Roku to WiFi without Remote?
  1. Unlock your phone and go to Settings.
  2. Select the Mobile Hotspot option and then choose Set up Mobile Hotspot.
  3. Press the OK option when the warning about Mobile Data Usage appears on your screen.
  4. Next, add the Wi-Fi network name and choose the Security mode as WPA2 PSK.
  5. Save the Mobile Hotspot you have created.

Why is Roku not connecting to Internet?

Run the Roku setup again. If you still aren't able to connect to the Internet, then bounce (unplug) the router. Leave it unplugged for 15 seconds. If you've set the DNS properly, your Roku should now (finally) connect to the Internet.

How do I turn off WiFi on my TCL Roku TV?

If you want to disable Wi-Fi Direct on the Roku 2, follow these steps:
  1. Go to home.
  2. Settings.
  3. System.
  4. Advanced system settings.
  5. Device connect.
  6. Disable Device connect.

Where is the IP address on a Roku TV without remote?

STEPS TO FIND ROKU'S IP ADDRESS WITHOUT THE REMOTE
Visit the Chrome Web Store. It is present in the Bookmarks bar of your browser. You can also look for the Web Store by typing Chrome Apps in the Search bar, and the App displays as the first result. Search for the Remoku app in your Chrome App Store.

Why won't my Roku TV connect to my phone?

After you have successfully checked your connection, tap "Try Again" in the Roku mobile app. If that did not work, try exiting the Roku app, turning your phone's (or tablet's) Wi-Fi off and on and re-entering the app. Now, check the IP address of your Roku device. If you have a Roku TV, go to Settings > System > About.

Why is my smart TV not connecting to the Internet?

Check all of the wires that connect your devices. Check the power cable on your modem. Check the signal cable connected to the modem (usually a coaxial cable from the wall). Check the ethernet cable that connects the modem to the router (should connect to the out port on the modem and the in port on the router).

Why does my Smart TV keep disconnecting from the WiFi?

Problem #1: The Location of Your WiFi Router
The main reason why your reason keeps losing its connection to WiFi is that the signal is caught up by its location. There's too much bogging or meddling the connection down from where it reaches each device the needs it.

Why is my smart TV not connecting to Internet?

If the TV does not connect, you may have to adjust the IP address settings in Network Setup. Next, power off the TV and unplug the modem and router/access point. Wait about 30 seconds, plug the modem and router/access point back in, and then power on the TV. Rerun the Network Test.

Why my Samsung Smart TV wont connect to WiFi?

Solution 2: Restarting Internet
  • Turn off the power to the Internet Router.
  • Wait for a period of at least 10 minutes before turning the power back on.
  • Wait for the Router to load the internet settings, when internet access is granted try to connect the TV to the Wifi and check to see if the issue persists.

How do I fix the WiFi on my LG Smart TV?

  1. Check other devices for Internet access.
  2. Restart the TV and wireless router (unplug them then plug them back in).
  3. For Advanced Users: Check the router's firewall settings.
  4. For Advanced Users: Check the static IP settings.
  5. If the issue persists, Contact Us.

How do I connect my Smart TV to the WiFi?

1.The wireless option – connect over your home Wi-Fi
  1. hit the Menu button on your TV remote.
  2. choose the Network Settings option then Set up a wireless connection.
  3. select the wireless network name for your home Wi-Fi.
  4. type your Wi-Fi password using your remote's button.

Can Roku replace cable box?

Comcast announced this week that Roku owners could now use those set-top boxes instead of the traditional cable boxes to access Comcast content. To do that, you need only to download the Xfinity TV app beta to your Roku device, connect your account, and you'll be good to go.

How does Roku work with Xfinity?

Activating the Xfinity Stream Beta App on Roku
Open the app from the Xfinity Channel in the Roku Channel Store and choose Sign In. You'll see the Activation Code screen on your Roku or Roku-connected device. Go to xfinity.com/authorize from another device (like a mobile phone, tablet or desktop - not from your Roku).

Does Comcast charge for Roku?

Comcast is working with equipment manufacturers to bring the Xfinity Stream app to compatible Roku devices, Samsung Smart TVs, LG Smart TVs and other Partner Devices. When using the "beta" app, you won't be charged an "additional outlet" service charge.

How much is Roku a month?

Roku streaming players start at just $29.99, and Roku TVs are available from a variety of TV manufacturers at affordable prices. There are no monthly fees for watching free channels or for using a Roku device.

Will Roku connect to Hotspot?

You'll need two mobile devices to accomplish the task of connecting and navigating with the Roku app. You will use one to act as the mobile hotspot, and another to use as the remote. The app is available for Android and iOS devices.

Where can I find the MAC address on my Roku?

Roku: How to Locate MAC Address
  1. From the Home screen, select “Settings“.
  2. Select “About“.
  3. The “Wireless MAC address” will be displayed on the screen. If you use a wired connection, you'll be interested in the “Ethernet MAC address“.

How do I connect my Smart TV to Xfinity WiFi?

Connecting Your Smart TV
  1. Go to your TV's network settings menu.
  2. Choose WiFi or Wireless, and wait for the device to find available networks (your TV may call these "access points").
  3. Select your WiFi network name from the list of networks (your TV may call the network name an "SSID").

Is Xfinity on Roku free?

Comcast's Roku Like Xfinity Flex Streaming Player is Now Free For Comcast Internet Customers Even if You Don't Rent a Modem. Comcast will be giving one free device to their internet-only subscribers. Additional devices can be leased for $5 per month, with a limit of two boxes per customer.

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